TOPFor English UsersI want to know the time until my charge is refunded
最終更新日 : 2020/03/19

I want to know the time until my charge is refunded

It may take up to 150 days for your money to be refunded to you.
We immediately send your refund request to our credit card payment agency, but it takes so long for them to send it to your credit card company (especially outside of Japan.)
Unfortunately, we have no control over it and it can not be shortened by contacting us.
Please wait it for up to 150 days.
We are sorry for your inconvenience.